Privacy Policy

1. Introduction

rebuta ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales rebuttal assistant service.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed by third-party payment processors)
• Profile information (company, industry, communication style preferences)

Usage Information

We automatically collect certain information about your use of the Service:

• Conversation logs and chat history
• Prospect information you input (names, phone numbers, call context)
• Documents you upload for AI reference
• Feedback on generated rebuttals (e.g., "This worked" markers)
• Device information, IP address, and browser type
• Usage patterns and feature interactions

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate personalized AI-powered rebuttals based on your profile and context
• Improve and optimize the Service through machine learning and analysis
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends and user behavior
• Detect, prevent, and address technical issues and security threats

4. AI and Machine Learning

rebuta uses artificial intelligence to generate sales rebuttals. Your conversation history, uploaded documents, and feedback help train and improve the AI to provide better, more personalized responses. This data is processed in accordance with this Privacy Policy.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. Your data is stored securely using industry-standard encryption and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• AI Service Providers: With AI/ML service providers to generate rebuttals (your data is processed according to their privacy policies)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time. Some information may be retained for legitimate business purposes or as required by law.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us through the app or website.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the app or website.